The Fight Cancer Foundation (FCF) and the Bone Marrow Donor Institute (BMDI) respects the privacy of your personal and financial information. It is important to us that our online shopping environment is not only easy to use and convenient, but private and secure as well. Our pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy. This privacy policy is intended to help you understand how our systems work and what safeguards are in place to protect your privacy.
By using this
site, you agree to Fight Cancer FoundationsÕ collection and use of your
information according to the terms described on this privacy page, and
elsewhere in this website. We will post any changes to our privacy policy on
this page, including what information is collected, how we use it, and under
what circumstances we disclose it.
Any personal
information that you submit will be used simply to process your orders and is
protected by our secure server. You can also choose to receive information via
our newsletter, notifying you of important changes to our site or offering you
special promotions.
From time to time,
we may provide statistical information about sale and navigation techniques to
reputable third parties. This will simply comprise data collected about you and
other users to form aggregate results. It will not include any direct personal
information that identifies you as our customer.
FCF records
other information as well. Whenever a page is requested from our web server, we
record the time, date and URL of the request, along with information on the
browser software that is being used. This information is used to improve the
structure and performance of the FCF site, and is not used in any way to
uniquely identify a user.
FCF may disclose
account information when required by law, or when, in good faith, we need to
protect the rights, property, or safety of FCF, itsÕ customers, or others.
FCF reserves the
right to pass on any information relating to suspected fraudulent activity to
the appropriate authorities.
Please note that
the FCF website may contain links to other Websites, however, we are not responsible
for their privacy policies.
We are not
involved in the selling, trading or alternative unauthorised use of personal
information. As part of our guarantee to you, our customers, FCF promises not
to sell, trade, rent, or otherwise provide any of your personal information to
any third party except as noted here to service product shipments.
The FCF site
does require the use of cookies for full access to the site.
Unfortunately,
no data transmission over the Internet can be guaranteed to be 100% secure.
While we strive to protect your personal information, we cannot ensure or
warrant the security of any information you transmit to us or receive from our
online products or services. These activities are conducted at your own risk.
Once we receive your transmission, we make our best effort to ensure its
security.
Credit card
information is among the most sensitive and important data that FCF collects.
FCF operates secure servers to minimise the risk of unauthorised use of such
information. Credit card information that is transmitted via our secure servers
is encrypted in accordance with the highest standards. For obvious reasons,
please do not send credit card information through unsecured electronic mail.
FCF uses SSL
technologyÐthe industry standard for secure e-commerce Ðto encrypt your name,
address, and credit card number when you order goods or services. SSL allows
you to safely and securely enter sensitive information in your browser and rest
comfortably assured that your information will not be intercepted and decrypted
while in transit.
You will know
when transmitted data is safe by the appearance of a security notice when you
enter a secure page. Also, a secure icon will appear on your browser. For
Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon.
Secure web pages can also be identified by their URL: they begin with
Ôhttps://Õ, while standard pages begin with Ôhttp://Õ.
In the event of
unauthorised use of your credit card, you must notify your credit card provider
in accordance with its reporting rules and procedures.
Because a
third-party shipper may handle our shipping of physical goods, they will have
access to your personal information (name and address) - but only your personal
information. Credit card information and record of your transaction are
protected.
Our payment
gateway provider is Cardgate Pty Ltd.
The purchase of
some products from FCF involves the use of third party software. If not already
installed on your system, we will supply direct links to the third-partieÕs web
site from where the software may be downloaded. We believe this software to be
suitable for its intended purpose, however you should read carefully the terms
and conditions imposed by the third-party on the use of their software.
Remember to
close your browser when you have finished your user session. This is to ensure
that others cannot access your personal information and correspondence if you
share a computer with someone else or are using a computer in a public place
like a library or Internet cafe. You as an individual are responsible for the
security of and access to your own computer.
Please be aware that
whenever you voluntarily disclose personal information over the Internet (for
example: in discussion forums, via email, or in chat sites) that this
information can be collected and used by others. In short, if you post personal
information in publicly accessible online forums, you may receive unsolicited
messages from other parties in return.
Ultimately, you
are solely responsible for maintaining the secrecy of your username and
passwords and or any account information. Please be careful and responsible
whenever you are using the Internet and FCF.
Contacting The
Fight Cancer Foundation
If you have
any questions about our privacy policy, you may contact us at:
Locked Bag AAA
PO Carlton South
Vic 3053
Or at